Contact a Relative - Aged Care Facilities

The following numbers may be used to contact residents in our aged care facilities. For all other enquiries, please call 1800 Ozcare (1800 692 273).

Gold Coast
Keith Turnbull Place, Labrador (07) 5500 7600
Parkwood Gardens, Labrador (07) 5500 2400
Ozanam Villa - Burleigh Heads (07) 5507 0800

Brisbane
Palm Lodge, New Farm (07) 3648 3244
Ozanam Villa - Clontarf (07) 3480 4444

Darling Downs
Ozcare Toowoomba - (07) 4591 5900

Wide Bay
Ozcare Hervey Bay (07) 4194 3300

Sunshine Coast
Caroline Chisholm, Currimundi (07) 5413 8400
Ozcare Noosa Heads (07) 5473 6400

North Queensland
Villa Vincent, Townsville (07) 4724 7100

Far North Queensland
Ozcare Malanda (07) 4096 7000
Ozcare Port Douglas (07) 4087 2805

Emergency / After Hours Support 

Our contact centre is open from 8am to 5pm weekdays and 8am to 12pm on Saturday. A message service is available outside of these hours.

If you need urgent assistance please call:

Lifeline - 13 11 14
Confidential counselling and support

DVConnect - refuges and support for domestic and family violence (Queensland)
Women’s line 1800 811 811
Men’s line 1800 600 636

Community Support Services

Our Community Support Services (Hostels & Housing Services, Drug & Alcohol Services, Women’s Refuges, GIFS & The Bush Connection Program) transitioned to St Vincent de Paul Society Queensland on 1 July 2019. To access these services please call 1800 846 643 or visit qld.vinnies.org.au.